We focus on the big picture, and we start with the small picture. In our work, the “three minds” matter most: a steady mind, a caring mind, and a broad mind. Be kind to others, be kind to yourself, and stay deeply concerned with the truth.

The devil of work is in the details. What seems difficult can be made easy; what seems easy deserves extra care. Before we think about profit and loss, we apply a filter for what is good and what is not. Work is the reward for challenge and effort.

True service is helping people do the impossible—right away. Action and wisdom must always work together. Wisdom sets the direction; decisive execution makes it real. Be logical and calm in your work, and warm and human at heart.