Make Managed Network Services
Repeatable
Separate Customers Without Splitting the Operating Model
MSP teams need clear boundaries between customer environments, but they also need one consistent way to work.
SmartBridge supports distributed and overlapping networks while keeping management centralized, so engineers can operate
across customers without losing tenant context.
Give Engineers the Right Access for Each Network
netLD Networks can represent customer environments, regions, operating domains, or other managed boundaries. They work
like drawers in a cabinet: each Network can hold its own devices and credential set, and users can receive roles per
Network, so an engineer can have the right permissions for one customer without inheriting the same access everywhere
else.
Network restrictions
provide the product-level model behind that separation.
Control Change Across Repeated Environments
Many MSP changes are variations on a pattern: update an ACL, rotate credentials, adjust access, fix a template, or apply
a standard across a set of similar devices. SmartChange helps turn that work into parameterized, repeatable workflows
instead of one-off CLI sessions.
Keep Access Accountable
Terminal Proxy gives engineers a controlled path into managed devices without distributing customer credentials.
Sessions are recorded and searchable, creating a useful history for troubleshooting, customer questions, and audit
review.
Turn Service Delivery Into Evidence
Configuration backups, change history, compliance checks, inventory, and reports help MSPs show what was managed, what
changed, who changed it, and what was restored. That evidence matters when customers ask what happened during an
incident or what was completed during a maintenance window.
The goal is not just to manage more devices. It is to make managed network services easier to repeat, easier to prove,
and easier to scale.
