NTTDATA Corporation

Executive Summary

Customer Name: NTTDATA Corporation

Industry: Service Provider

Location: Global

Customer Profile: NTTDATA is one of the world’s largest IT services and managed infrastructure providers, supporting enterprise, government, financial, healthcare, and telecommunications environments globally. The organization operates large-scale managed services, cloud, and data center environments across multiple regions and supports mission-critical operations for some of the world’s most demanding customers.

Background

As one of the world’s largest managed service and data center operators, NTTDATA supports large-scale enterprise and government environments globally. ThirdEye was selected for its automation capabilities, operational scalability, ease of integration, and security-focused design.

Challenge 1: Ability to support large-scale environments

Because many customer-facing projects involve monitoring very large numbers of devices, it was essential to select a platform capable of reliably handling ping and SNMP trap monitoring across environments ranging from thousands to tens of thousands of devices. Among the solutions evaluated, ThirdEye demonstrated the scalability and operational reliability required for large-scale, high-availability environments, including financial sector deployments.

Challenge 2: Flexibility and Integration Support

Even before deployment, it was expected that operational requirements and integration needs would evolve over time. LogicVein demonstrated a willingness to enhance ThirdEye where required and provided strong technical support for integration with external systems. As a result, ThirdEye was successfully integrated with ServiceNow and Ansible to support existing operational workflows and automation initiatives.