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Three Minds, One Way

We focus on the big picture, and we start with the small picture. In our work, the “three minds” matter most: a steady mind, a caring mind, and a broad mind. Be kind to others, be kind to yourself, and stay deeply concerned with the truth.

The devil of work is in the details. What seems difficult can be made easy; what seems easy deserves extra care. Before we think about profit and loss, we apply a filter for what is good and what is not. Work is the reward for challenge and effort.

True service is helping people do the impossible—right away. Action and wisdom must always work together. Wisdom sets the direction; decisive execution makes it real. Be logical and calm in your work, and warm and human at heart.

MSP Solution Features

Net LineDancer is designed especially to meet the management needs of large scale networks operated by Managed Service Providers. Below is a list of some of the features tailored to these large deployments.

netLD

Cloud Ready

Built for MSPs and service providers, netLD enables centralized operations across multi-tenant customer environments.

  • Scale deployments across multiple customers and environments using SmartBridge-enabled architecture.
  • Assign customer-specific access, visibility, and permissions while maintaining centralized operational control.
  • Support MSP and service-provider operating models with flexible subscription licensing and multi-tenant management.
Illustration of netLD running in a cloud environment
Play video: Net LineDancer for MSPs – Overview Video play button

Tools and Features

  • SmartBridge: Handle Overlapping Subnets
  • SmartChange: Apply Unique Changes to Multiple Devices
  • Terminal Proxy: Automatic Device Login
  • Integration with NMS
  • Data Export & Import
  • Custom Fields: Create and Edit 5 Fields for Custom Sorting
  • User Access Control
  • Reporting: Complete Hardware Inventory (Slots & Daughter Cards)
  • Advanced Device Search

SmartBridge: Handle Overlapping Subnets

Place a SmartBridge at each of your locations and manage them centrally from the core netLD server. This enables management of devices with duplicate (routing domain) IP addresses and reduces bandwidth usage between remote networks and the core netLD server.

SmartBridge topology diagram

Distributed Architecture

SmartBridge handles configuration backups, changes, and transfers locally—sending only detected changes to the core server. This greatly simplifies securely managing devices across NATs and discrete networks.

Uniform Management

All information is stored in the core server, so nothing is lost if a SmartBridge experiences issues. Only the core server needs to be backed up.

Software Updates

When the core server software is updated, all linked SmartBridges automatically update as well.

SmartChange: Apply Unique Changes to Multiple Devices

SmartChange parameterized bulk change screen

Net LineDancer provides a parameterized, template-based mechanism for executing sets of changes across many devices. Create a template once, then apply it at scale—even when each device requires small value differences. Reuse SmartChange for recurring tasks (like rotating passwords or updating access lists) by supplying new parameters at run time.

Terminal Proxy: Automatic Device Login

Terminal Proxy SSH workflow diagram

netLD provides an SSH server for easy, secure terminal access to all devices in your inventory. Log in to netLD, then jump to target devices with automatic authentication. All sessions are recorded and searchable, including who accessed which device, when, and which commands were run.

Integration with NMS

Integration with network monitoring systems

Net LineDancer integrates with network monitoring and management systems, emitting notifications for configuration changes, backup failures, and compliance violations. Correlate monitoring alerts with the actual changes that occurred on the network.

Data Export & Import

Export data from netLD, make edits, and import it back for rapid at-scale updates. Available import/export capabilities include:

  • Device inventory (including configurations)
  • Device credential configuration
  • Tool result output
  • Bulk update settings
  • Cisco Plug and Play (formerly Zero-Touch) configuration*

*Zero-Touch was renamed to Cisco Plug and Play starting with Net LineDancer v14.06.

Custom Fields: Create and Edit 5 Fields for Custom Sorting

Custom fields configuration in netLD

Each device supports up to five custom fields for attaching business context or operational metadata. These fields are fully searchable, and per-field read/write permissions can be configured per user.

User Access Control

Granular role-based access control settings

Define user roles with granular permissions to precisely control who can view, change, approve, and deploy configurations across your environments.

Reporting: Complete Hardware Inventory (Slots & Daughter Cards)

Generate reports across devices, inventory, and configurations. Create per-customer reports or focus on subsets of your inventory, including detailed hardware views such as chassis, slots, and daughter cards.

Advanced device search interface

Run cross-cutting searches across key inventory fields, including:

  • IP Address, Hostname
  • Backup Status (Success/Failure)
  • Change Dates
  • Device Tags, Custom Fields
  • Vendor, Model, Version, Serial Number

How We Help You Offer Your Clients Better Network Management

Enforcing Security and Compliance

Our platform empowers managed service providers to maintain complete control over their customers' network infrastructure. We help you enforce critical security policies and standards across complex, multi-tenant IT environments. Our system lets you detect vulnerabilities and unauthorized changes by providing real-time visibility into your clients' IT assets, helping you mitigate security threats before they escalate.

Ensuring Business Continuity

We understand that minimizing downtime is non-negotiable for managed services. Our platform ensures business continuity for your clients. With real-time change notifications, automated backups, and straightforward rollback change procedures, you can dramatically improve your incident response time. You can quickly revert to a stable configuration when an unplanned change occurs, ensuring your clients' operations experience no disruptions. This robust change management capability is fundamental to maintaining a resilient network management service.

Streamlining Network Operations

Our centralized configuration management and structured change control system allows you to manage large-scale networks with greater efficiency. By automating routine tasks and standardizing the change request process, we help you reduce manual errors and improve the overall performance of your IT services. This streamlined approach to network management frees up your technical team to focus on strategic initiatives, such as capacity planning, instead of reactive troubleshooting, making your managed network services more valuable.

Improving Customer Satisfaction

Ultimately, our goal is to help you exceed your clients' expectations. With features that provide detailed reporting and support strict service level agreements, our platform gives you the tools to meet your clients' business needs with confidence. By providing reliable, secure, and efficient IT services, you can build stronger partnerships and ensure high customer satisfaction. Our solution enables you to deliver the stability and performance your customers depend on by tailoring to the demands of managed services.

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