Privacy Policy

LogicVein, Inc. Privacy Policy

LogicVein, Inc. operates the www.logicvein.com website, which provides software and services.  This page informs website visitors about our policies regarding the collection, use, and disclosure of Personal Information. 

If you choose to use our website or services, you agree to the collection and use of information in relation to this policy. The personal information that we collect is used to provide and improve the service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at www.logicvein.com unless otherwise defined in this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies to all LogicVein websites that link to it. It also applies to the products and services provided by LogicVein through these websites, our mobile applications, and applications posted by LogicVein on LogicVein’s online marketplace and in other third-party online marketplaces. This Privacy Policy does not apply to our websites, products, or services with separate privacy policies.

Your choices for information use

Opting out of non-essential electronic communications: You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive essential notices and emails such as account notification emails (password change, renewal reminders, etc.), security incident alerts, security and privacy update notifications, and essential transactional and payment-related emails.

Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.

Optional information: You can choose not to provide optional profile information such as your photo. You can also delete or change your optional profile information. You can always choose not to fill in non-mandatory fields when you submit any form linked to our websites.

Information Collection and Use

For a better experience while using our products or services, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email, phone number, and postal address.

We use your information to provide the services you've requested, create and maintain your accounts, and watch for unauthorized activity on your accounts. We also use it to communicate with you about the products you're currently using, your customer support requests, new products you may like, chances for you to give us feedback, and policy updates. We analyze the information we collect to understand user needs and to improve our websites and services.

We're required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you requested. When that's not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.

You can decline the use of certain kinds of information either by not providing the information in the first place or opting out later. You can also disable cookies to prevent your browser from giving us information, but certain website features may not work correctly if you do so. We disable entirely non-essential and intrusive third-party cookies from all LogicVein websites and products.

We limit access to your personal information to our employees and contractors who have a legitimate need to use it. Suppose we share your information with other parties (like developers, service providers, domain registrars, and reselling partners). In that case, they must have appropriate security measures and a valid reason for using your information, typically to serve you.

Laws in the European Economic Area (EEA), some US states and certain other countries provide rights to data subjects (including access, rectification, erasure, restriction of processing, data portability, and the right to object and to complain). LogicVein undertakes to provide you with the same rights no matter where you live.

We keep your personal information for as long as it is required for the purposes stated in this Privacy Policy.

 What we do with the information we collect

Account signup: When you sign up for an account to access one or more of our services, we ask for your name, contact number, email address, company name, and country to complete the account signup process. You'll also be required to choose a unique username and password to access the created account. You may also provide us with more information, such as your photo, time zone, and language, but we don’t require that information to sign up for an account. After signing up, you can choose a security question and an answer to the security question — if you provide these, they will be used only while resetting your password.

Event registrations and other form submissions: We record information that you submit when you (i) register for any event, including webinars or seminars, (ii) subscribe to our newsletter or any other mailing list, (iii) submit a form to download any product, whitepaper, or other materials, (iv) participate in contests or respond to surveys, or (v) submit a form to request customer support, get a quote or to contact LogicVein for any other purpose.

Payment processing: When you buy something from us, we ask you to provide your name, contact information, credit card information, or other payment account information.

Testimonials: When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You can review and approve the testimonial before we post it. If you wish to update or delete your testimonial, contact us at  info@logicvein.com 

Interactions with LogicVein: We may record, analyze, and use your interactions with us, including email, telephone, and chat conversations with our sales and customer support professionals, to improve our interactions with you and other customers.  We may also use your information for the following purposes: Marketing activities, Email communications, soliciting feedback on our products, setting up and maintaining an account, providing access, and other related necessary activities.

We may use this information to understand how users use our products and services, to provide customer support to detect and prevent fraudulent transactions and other illegal activities, to report spam, and to protect the rights and interests of LogicVein, LogicVein users, third parties, and the public. To update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest. To analyze trends, administer our websites, and track visitor navigations on our websites to understand what visitors are looking for and to better help them; and to monitor and improve marketing campaigns and make suggestions relevant to the user.

  Information that we collect automatically

Information from browsers, devices, and servers: When you visit our websites, we collect information that web browsers, mobile devices, and servers make available, such as the internet protocol address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information. We include these in our log files to understand more about website visitors.

Information from cookies and tracking technologies: We use temporary and permanent cookies to identify our services' users and enhance user experience. We embed unique identifiers in our downloadable products to track usage of the products. We also use cookies, beacons, tags, scripts, and similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness, and target visitor and user engagement by tracking your website activities. We mainly use first-party cookies and some third-party cookies or other third-party tracking technologies on our websites for non-essential or intrusive tracking.  We also use first-party Local Storage Objects (LSOs) such as HTML5 to store content information and preferences to provide certain features.

Information from application logs and mobile analytics: We collect information about your use of our products, services, and mobile applications from application logs and in-house usage analytics tools and use it to understand how your use and needs can improve our products. This information includes clicks, scrolls, features accessed, access time and frequency, errors generated, performance data, storage utilized, user settings and configurations, and devices used to access and their locations.

Information that we collect from third parties

Referrals: If someone has referred any of our products or services to you through our referral programs, that person may have provided us with your name, email address, and other personal information. You may contact us at info@logicvein.com to request that we remove your information from our database. If you provide us information about another person, or if another person gives us your information, we will only use it for the specific reason it was provided.

Information from our reselling partners and service providers: If you contact any of our reselling partners or otherwise express interest in any of our products or services to them, the reselling partner may pass your name, email address, company name, and other information to LogicVein. If you register for or attend an event sponsored by LogicVein, the event organizer may share your information with us. LogicVein may also receive information about you from review sites if you comment on any review of our products and services and from other third-party service providers we engage to market our products and services.

Information from social media sites and other publicly available sources: When you provide feedback or reviews about our products, interact, or engage with us on marketplaces, review sites or social media sites such as Facebook, Twitter, LinkedIn, and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, better understand user reactions and issues, or to reproduce and publish your feedback on our websites. We must tell you that once collected, this information may remain with us even if you delete it from these sites. Logicvein may also add and update information about you from other publicly available sources.

Log Data

We want to inform you that whenever you visit our Service, we collect information your browser sends us called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive. Our website uses these "cookies" to collect information and improve our Service. You can either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

 Sharing Personal Information

We do not disclose any personal information to companies, service providers, or partners.  

                     We do not disclose any personal information to companies, service providers, or partners. 

●       We have no actual knowledge that we sell or share the personal information of individuals under 16 years of age.

 Security

We value your trust in providing us with your personal information. Thus, we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

 Links to Other Sites

Our Service may contain links to other sites. You will be directed to that site if you click a third-party link. Note that we do not operate these external sites. Therefore, we strongly advise you to review the privacy policies of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and know that your child has provided us with personal information, please contact us so we can take the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

Don't hesitate to get in touch with us if you have any questions or suggestions about our Privacy Policy: info@logicvein.com